OPENING HOURS

Monday-Friday 9:30am-8:00pm

Saturday-Sunday 10:00am-4:00pm

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ADDRESS

 

Rua da Arrábida 55A, Lisbon, Portugal 

hello@musicroomlisboa.com

Tel: 914 081 760

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© 2019 by Music Room Lisboa

Payments

  1. Payments can be made online transfers or paid in cash.

  2. Receipts and e-mail reminders will be sent out to let you know when the fees are due

  3. All lesson fees are due in advance of your first lesson.  Should you continue with your lessons, all fees are due on the 4th or 12th  lesson (prior to the 1st lesson in the next set).

  4. If payment is not made by your 4th or 12th lesson, your lesson time will be opened up for other students.

  5. There are no refunds on unused or cancelled lessons.

Classes cancellation policy

  1. Cancellation of a class must be made at least 24 hours prior to the scheduled class. This includes, giving us a call or sending us an e-mail. We will do our best to try to re-schedule your cancelled class, however we cannot guarantee availability since we have very limited capacity.

  2. No show or failure to notify the school/teacher within 24 hours is considered a forfeited class.

  3. No more than 1 cancellation per set of 12. No cancellation per set of 4.

  4. If you know of dates ahead of time where you/your child cannot make a class, please notify the school when booking/paying for your classes.

  5. There are no refunds on unused or cancelled classes.

Holidays / school breaks

Exceptions will be made with respect to School breaks.  Those weeks will be skipped over during the 4 or 12 consecutive weekly classes.  Please advise your teacher as soon as you know you will have to miss a class due to these previously mentioned breaks.  

When your teacher cancels

We will try our best to find a suitable substitute teacher and the class will continue as regularly scheduled.  If your teacher cancels the class and we are unable to find a substitute teacher, we will skip over that week’s class and resume the following week.